Nechako ThermalNechako Thermal
Operational terms - Reviewed August 2026Back to home

Terms & Conditions

These conditions govern every purchase completed on nechakothermal.shop, managed by Nechako Thermal Equipment Inc.. Finalizing an order denotes acceptance of these provisions. Please consult them in conjunction with our Delivery, Returns, and Privacy documentation.

1. The seller

Nechako Thermal Equipment Inc., 1488 4th Ave, Prince George, BC V2L 3J7, Canada, BN: 322369844RC0001. Electronic mail [email protected], telephone +1 (250) 537-9121.

2. The goods

Consumer outdoor thermal accessories, non-medical electric heated gloves, cold-weather textile gear, and related portable low-voltage power accessories. Relevant product pages describe package contents, specific dimensions, and materials. Photography serves an illustrative purpose; outer protective packaging may reflect minor variations.

3. Ordering and contract

An order is submitted when you complete checkout. We confirm reception via email, and the commercial contract is finalized upon outbound shipment. We reserve the right to cancel an order if inventory is depleted or verification fails, issuing a full refund promptly.

4. Prices and payment

All prices are listed in CAD and incorporate applicable VAT. Shipping fees appear during checkout prior to final settlement. Permitted methods: Cash on delivery, Bank transfer. Should a plain pricing error occur, we reserve the right to rectify the quotation prior to dispatch and invite you to confirm or cancel.

5. Delivery

Logistical particulars, transit schedules, and associated expenses are set out on the Delivery & Payment page. Responsibility for the consignment passes to the recipient upon physical receipt.

6. Product images and colours

Our photographs portray the exact articles we dispatch. Because display rendering depends on individual hardware calibration, software, and ambient room lighting, minor tonal nuances do not constitute a defect, nor do they warrant complimentary returns or financial adjustment. Material specifications, dimensions, and contents are stated on each product page.

7. Transfer of risk

We maintain responsibility for the goods until the carrier delivers them to you or your designated recipient at the provided address. At that precise juncture, the risk of loss or impairment passes to you. Apparent transit damage must be noted directly with the courier and reported to our team within 48 hours.

8. Returns and warranty

Articles may be returned within 45 days of delivery in accordance with the procedures set out on the Returns page. Nechako Thermal Equipment Inc. warrants that thermal glove wiring and switches remain free of manufacturing defects for one year from delivery under ordinary cold-weather recreational use, excluding damage from punctures, battery misuse, or unauthorized repairs.

  • Custom-fitted, personalized, or specially modified thermal glove units.
  • Gloves showing visible outdoor wear, fabric abrasion, salt residue, or moisture exposure.
  • Heating units with unsealed, opened, or tampered rechargeable power cells.
  • Electrical accessories and cables inseparably intermingled with third-party components after receipt.
  • Downloadable user materials or firmware support files unsealed or accessed by the customer.

9. Liability

To the full extent permitted under applicable Canadian consumer protection legislation, the total liability of Nechako Thermal Equipment Inc. shall not exceed $100 CAD or the actual order amount paid by the customer. Nothing within these conditions purports to exclude or restrict liabilities that cannot lawfully be disclaimed under applicable statute.

10. Age and use

Purchasers must be at least 18 years of age to complete an order. Equipment must be operated strictly according to accompanying documentation; these thermal articles are not a substitute for clinical advice.

11. Governing law and disputes

These terms and conditions are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. In the event that a disagreement cannot be resolved through direct dialogue, jurisdiction rests with the competent court of the seller's registered seat, without prejudice to mandatory consumer protections in your country of residence.

12. Questions about this policy

Direct correspondence to [email protected] or telephone +1 (250) 537-9121 throughout Mon-Fri 08:00-17:00, Sat 09:00-14:30, break 12:30-13:30. Every inquiry receives a measured response within one business day.

Merchant
Nechako Thermal Equipment Inc.
Registered address
1488 4th Ave, Prince George, BC V2L 3J7, Canada
Email
[email protected]
Phone
+1 (250) 537-9121
Working hours
Mon-Fri 08:00-17:00, Sat 09:00-14:30, break 12:30-13:30
Registration
BN: 322369844RC0001
Legal contact
Nechako Thermal Equipment Inc.
1488 4th Ave, Prince George, BC V2L 3J7, Canada