Privacy Policy

Nechako Thermal Equipment Inc., 1488 4th Ave, Prince George, BC V2L 3J7, Canada. Direct enquiries regarding data protection to [email protected].

Personal information is handled in accordance with PIPEDA and relevant statutory requirements in Canada. Should discrepancies arise between this policy and governing statute, the law supersedes.

Upon placing an order, we record strictly necessary fulfillment details: name, shipping destination, email address, telephone contact, and selected items. We do not gather or retain card numbers on this domain. During general browsing, technical telemetry, including IP addresses, browser specifications, and viewed pages, is gathered through the cookies detailed below.

• Customer contact and delivery records including name, Canadian shipping address, email, and phone number.
• Order histories, dispatch notes, and invoice details relating to glove configurations.
• Technical telemetry including internet protocol addresses, browser types, and visit timestamps.
• Customer inquiries, RMA service logs, and warranty communication files.

• To process and deliver customer orders and manage return logistics.
• To respond to customer enquiries and transmit purchase status notifications.
• To maintain system security and evaluate navigational activity across the platform.
• To send promotional updates solely upon explicit subscription, with cancellation links included in every dispatch.

This platform stores standard data files within your browser. Essential cookies maintain shopping cart operations and checkout continuity and cannot be deactivated. Analytical cookies inform us of page engagement on an aggregate level. Marketing cookies are deployed solely upon your explicit agreement through the consent banner. You may revoke consent at any time via the banner or browser controls; consult the Cookie Policy for specific records.

Logistics providers receive necessary delivery details. Payment processors receive information required to execute settlement. Web hosts and analytical partners handle data on our behalf under formal processing contracts. We do not sell personal data under any circumstances.

Under Canadian privacy standards established by PIPEDA, Nechako Thermal Equipment Inc. does not sell, barter, or commercially disclose personal profile information to third-party data brokerages.

Transaction records are retained for the duration mandated by commercial accounting laws, after which they are deleted. Account information remains active until account closure. Analytics logs are stored for 14 months.

Under the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial private-sector privacy acts, Canadian consumers hold the right to access their personal records, request corrections to inaccurate entries, and withdraw consent for data retention subject to legal accounting rules.

Nechako Thermal Equipment Inc. does not request, store, or process payment card data, as customer transactions are completed exclusively via Cash on Delivery upon courier arrival or through direct bank transfer.

Direct correspondence to [email protected] or telephone +1 (250) 537-9121 throughout Mon-Fri 08:00-17:00, Sat 09:00-14:30, break 12:30-13:30. Every inquiry receives a measured response within one business day.

Merchant

Nechako Thermal Equipment Inc.

Registered address

1488 4th Ave, Prince George, BC V2L 3J7, Canada

Email

[email protected]

Phone

+1 (250) 537-9121

Working hours

Mon-Fri 08:00-17:00, Sat 09:00-14:30, break 12:30-13:30

Registration

BN: 322369844RC0001